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Month: September 2023

What Separates Good Customer Service from Just Lip Service?

Customer service is the backbone of any business. It is the way you interact with your customers that matters the most. Good customer service can help you retain your existing customers and earn new ones. However, not all customer service is created equal. Some businesses just pay lip service to their customers, while others go above and beyond to offer exceptional service. What separates good cus...
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Epi 35: Mike Bensi guides today’s leaders

In episode 35 of The Industrious Podcast, co-hosts Joe and Vince Todd, Jr. are joined by Mike Bensi of Bensi & Company. Tune in as Mike shares tips for leaders in a post-pandemic professional landscape.
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